Earlier this week, I saw a strange lawyer video. It was published by a settlement mill lawyer outside Alabama. In the video, this personal injury lawyer suggested injured people should hire her because she would “pester” the insurance adjuster with repeated calls for a settlement. This lawyer repeated over-and-over that she would pepper the adjuster with repeated phone calls to pester them into negotiating a settlement. I guess it was easy to make a quick TikTok video. But, what a terrible idea. If you want to get the most compensation possible for your clients, being a needy or desperate pest is a terrible idea.
I understand the frustration of hurt people after dealing with an insurance adjuster. Your calls are often ignored. I hear from people hurt in car accidents who are ghosted by an adjuster. I hear from people hurt in work-related accidents who cannot get the adjuster to respond and approve medical care. I’ve written multiple times on the topic. I’ve offered advice in some of my prior posts.
But, a lawyer pestering the adjuster is not the answer! Yet, it’s a practice of many settlement mill lawyers. Why? Their goal is a quick settlement. Their goal is not to get you the best settlement. It’s to get you the quickest settlement so they can move to the next claim. Settlement mill lawyers put quantity of settlements over quality of settlements. If you suffered a serious personal injury, you want the opposite. You want quality.