A Canadian newspaper recently reported serious accusations — workers’ compensation doctors were pressured to provide opinions so claims could be denied. The Canadian paper printed the story as if it were unusual. It’s not. We see it every day. It’s the sad reality of a compensation system full of claim managers with a goal other than helping injured workers recover. These claim managers know how to find biased doctors who will help with their goal.
Most injured workers hope to recover quickly. They want to return to their jobs and their normal lives. Instead, they often face unnecessary delays in treatment as well as biased caregivers. Their calls to the insurance adjuster go unanswered and unreturned. Imagine needing medical care and having your calls ignored for weeks. That’s the reality faced by many injured workers. These problems have become an epidemic for our system.
In the workers’ compensation system, medical providers face tremendous pressure from insurance companies. It’s unjust. And, it’s at every level of medical care.