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Articles Tagged with television

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Untitled-design-3-1-300x300Billboards. Television. Radio. Lawyer ads are everywhere. Anyone can smile and claim expertise! It’s much more difficult to perform the study and hard work necessary to win a complicated case. I’ve written previously that I would never hire a billboard lawyer for a serious case.

What about websites? I believe websites should contain good information for consumers. That’s why I wrote all the articles on my firm website. Unfortunately, too many lawyers purchase websites without writing or reviewing them for accuracy. Those sites contain canned content and marketing hype. Are you getting correct legal information? Are you getting the lawyer you thought you hired? These are big problems for people who need legal help.

For example, a local Huntsville DUI firm suddenly decided it wanted to advertise for personal injury and elder law cases. That firm created new billboards and a new website for their new specialties. Yet, one look at their website raises serious concerns. Their website has a Personal Injury page. Click on it. It looks nice. But, read to the bottom. That’s where you see the Disclaimer. What? Why do they need a disclaimer?

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Untitled-design-3-300x169Client service. I’ve spent lots of time lately thinking about client service. Perhaps it’s the recent news Walgreens received an $80 Million fine after allegations the chain allowed huge numbers of dangerous narcotic painkillers on the black market. Maybe you are asking – What does this fine have to do with my thoughts on client service? After all, the pharmacy business and legal business are very different. While different in many ways, both are professional businesses. Both businesses should help people in need. For both, patients (or clients) seek professionals who will provide guidance and expertise.

Does anyone really think flooding the market with narcotic pain pills serves patients and communities? Absolutely not. It only serves the need for fast profit. But, I did not write this to pick on Walgreens. And, let’s be clear — the fine related to the chain’s misconduct outside Alabama. Yet, issues with thousands upon thousands of unaccounted narcotic pills give me pause.

Over the last 2 years, I’ve had the pleasure of representing several independent pharmacies in the Huntsville area. So, I’ve learned a little about this business. Standing in one of these independent pharmacy stores, I see a pharmacist who knows each customer by name. Each customer matters to him. The pharmacist greets each customer. His pharmacy is a personal business helping patients. It’s NO assembly line of pill dispensing. Can you say the same for some large chains?

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With the recent verdicts in California and New Jersey against manufacturers of defective transvaginal mesh products, the flood of lawyer advertisements will begin. Many women have suffered severe personal injury and disability from these products. They have questions. They need good legal help.

Alabama is fortunate to have a number of attorneys who are very skilled in handling defective product claims. The same is true for other states as well. How do you tell the good lawyers from the bad? How do you tell which ones will actually represent you as a person and not as a number? How do you tell which ones actually know how to prepare a case for trial? Any lawyer can scream call me from a slick website, billboard or television screen.

In the last week since the latest mesh verdict, I have received several mass emails from lawyers claiming they are “national law firms” and seeking these cases. One attorney from another state even called me. What were his credentials? I looked him up. What did I find? A solo attorney with a new law degree and a brand new firm. This marketer with a law degree did have experience creating websites prior to law school. Was he really going to handle complicated defective product claims across the Untied States? Do you think he understood the specifics of Alabama law and how if differs from other states? Do you think he had ever tried a case or even examined an expert witness? I’ve worked with doctors, prepared experts and deposed witnesses to build these cases. I suspect this marketers intentions were different – sign the case just for referral.

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