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Another Huntsville personal injury law firm recently published its list of “expectations” for new client consultations. Their list is a good technical list. Potential clients need to know that good personal injury attorneys typically offer free and confidential consultations. And, potential clients need to know what to expect at these meetings. So, I’ll start by repeating the other firm’s list, but, in my own words. Then, I’ll tell you what I really consider the main purpose of our new client interviews. Here is my interpretation of what you can expect at a new client consultation:

• Who Are You? The other law firm lists this as the “collection of demographic / biographical” information. That’s true. But, it’s broader than that. If you are a potential new client, I want to get to know you better. You are more than simply your age and address. Your lawyer needs to know you better in order to advocate for you. I prefer to call this the “get to know you” part of the interview. At the end of this post, you will learn why it is important for me to know more about you.
• What Happened? The other firm lists this as “recounting the incident.” The essence is to find out what happened to you. Yes, I want you to “recount” the facts of the accident. But, I also want to know your thoughts and perceptions of the events. For example, I’ve personally experienced a wreck. The strongest memory for me is the smell of the airbag right after it exploded. Years later, I can still describe it in detail.